Privacy Policy

The Ever Collective is operated by Hollie Fraser, based in Scotland, United Kingdom. For the purposes of data protection law, The Ever Collective is the data controller in respect of any personal data you provide to us.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]

We may collect and process the following categories of personal data:

• —Identity data: your name and your partner's name
• —Contact data: email address and telephone number
• —Celebration data: date, location, guest count, budget range, venue and service of interest
• —Communication data: the content of your enquiry message and any subsequent correspondence
• —Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
• —Usage data: information about how you use our website, including pages visited and time spent

We collect personal data through the following means:

• —Directly from you when you complete and submit the enquiry form on our website
• —Directly from you when you contact us by email
• —Automatically via cookies and similar tracking technologies when you visit our website

We use your personal data for the following purposes:

• —To respond to your enquiry and assess whether we are able to work together
• —To communicate with you in relation to a potential or existing commission
• —To manage our relationship with you, including keeping records of our correspondence
• —To improve our website and understand how visitors use it
• —To comply with our legal and regulatory obligations

We process your personal data on the following legal bases under UK GDPR:

• —Legitimate interests: responding to your enquiry and managing our business relationship with you. We have assessed that our legitimate interests are not overridden by your rights and interests.
• —Consent: where you have given us explicit consent to process your data, for example by agreeing to this Privacy Policy when submitting an enquiry, or by accepting analytics cookies.
• —Legal obligation: where we are required to process your data to comply with a legal or regulatory obligation.

We retain enquiry data for a period of two years from the date of your initial enquiry. If a commission is agreed, we will retain relevant data for the duration of the commission and for a reasonable period thereafter for legal and administrative purposes.

Website analytics data is retained in accordance with the terms of the analytics provider (see Section 8 below).

We will securely delete or anonymise your personal data when it is no longer required for the purposes for which it was collected.

We do not sell, rent or trade your personal data. We may share your data with the following categories of third parties where necessary:

• —Service providers who assist us in operating our website and business, subject to appropriate data processing agreements
• —Professional advisers including lawyers and accountants, where required
• —Regulatory authorities or law enforcement agencies, where we are legally required to do so

Our website uses the following third-party services that may process your personal data:

• —Google Analytics 4: we use Google Analytics to understand how visitors use our website. This service uses cookies and collects anonymised usage data. Analytics cookies are only set with your consent. You can opt out at any time via our cookie settings. For more information, see Google's Privacy Policy at google.com/policies/privacy.
• —Enquiry form processing: enquiry submissions are processed and stored securely. Data is not shared with any third-party marketing services.

Our website uses cookies and similar tracking technologies. Essential cookies are required for the website to function correctly. Analytics cookies are only placed with your explicit consent, which you can provide or withdraw at any time via the cookie consent banner on our website.

Some of our third-party service providers are based outside the UK or European Economic Area. Where we transfer your data internationally, we ensure that appropriate safeguards are in place in accordance with UK GDPR, including standard contractual clauses or adequacy decisions.

Under UK data protection law, you have the following rights in relation to your personal data:

• —The right to access the personal data we hold about you
• —The right to rectification of inaccurate or incomplete data
• —The right to erasure ("the right to be forgotten") in certain circumstances
• —The right to restrict processing of your data in certain circumstances
• —The right to data portability in certain circumstances
• —The right to object to processing based on legitimate interests
• —The right to withdraw consent at any time, where processing is based on consent
• —The right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this page periodically.

For any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact: